In order to guarantee smooth and fast delivery, we ask you to note the following points:

• Be sure to provide your delivery address in full.
  The following applies: name, street, house number, postal code, city, country
  
• Specify a delivery address where someone will be on site to receive the package immediately. For example, you can also provide the address of your place of work, a neighbor or a friend if you are not at home on the expected delivery date.

Once you have received an email with your tracking number, you can track your package using the following link:

https://www.dhl.de/en/privatkunden.html

Use the shipment ID provided in the shipping email - if you have not received this ID, contact us and we will send it to you.

The delivery time is 3-5 days.